1. Introduction

Heavy Duty Electric Auto & Trailers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website heavy-duty-electric.com or use our mobile repair services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, book a service, or contact us. This includes:

Personal Data

:Name, phone number, email address, and physical address (location of the vehicle).

Vehicle Data:

Make, model, year, VIN, and description of mechanical issues.

Payment Data:

Credit card or billing information (processed securely through our third-party payment processors; we do not store full credit card numbers).

3. How We Use Your Information

We use the information we collect to:

Provide mobile electrical and mechanical repair services.

Communicate with you regarding appointment times, quotes, and service updates.

Process payments.

Send appointment reminders via SMS/Text.

4. SMS/Text Messaging and Consent

By providing your phone number, you consent to receive text messages from Heavy Duty Electric Auto & Trailers regarding your service requests, appointment reminders, and updates.

Opt-In: You opt-in by filling out a form on our website or calling us directly.

Opt-Out: You may opt-out of receiving text messages at any time by replying STOP to any message we send.

Privacy of Phone Numbers: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and advertisers.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Heavy Duty Electric Auto & Trailers Upper Marlboro, MD 20772 Email: [email protected] Phone: [Insert Business Phone Number]